Snowflake EDP

We only ship within South Africa.

All orders are handed to a local courier (Courier Guy, RAM Couriers, Internet Express and Skynet) within 1 to 2 business days of order completion and payment.

Delivery after handover to the courier take 2 to 3 business days.

Tracking details will be forwarded per email as soon as your order is picked up by the courier. 

Our local couriers can only ship to physical addresses and not PO boxes. 

Email us at sales@scentandglow.co.za with your order number, product details and fault description within 30 days of delivery of your order for damaged or incorrectly sent items.

Items will be picked up by our courier and will be inspected upon receival. After inspection your refund will be processed within 5 business days. The cost of return shipping will be deducted from your refund (R100). The fragrance must be in the original packaging and unopened.

For damaged and defective items, we will replace/refund your purchase at no additional cost after inspection.

Conditions when Scent & Glow will conduct an exchange or refund for you on fragrances (at least one condition must be met to qualify for return/refund):

1. The fragrance must be unused and in the same condition that you received it. The fragrance must also be in the original packaging and unopened.

2. Incorrect/ damaged item received.